Wherever humans live under one roof, rules are imperative for a harmonic and sociable get-together. The most important notes for our guests:
ARRIVAL AND DEPARTURE:
the suites will be at your disposal from 3 p.m. on the day of arrival. We request, that you vacate the rooms before 11 a.m. on the day of departure.
we consider direct communication very important in the Vitality Hotel Goldene Krone. We would therefore be delighted, if you could restrain from using your mobile phone during meal times and in the rainbow world.
NON SMOKING HOTEL:
for guests, who have always wished to quit smoking, holidays in Italy Hotel represent a good opportunity.
The Goldene Krone is a non smoking hotel. However, we have furnished outside the hotel a cozy smoking corner for those, who enjoy Marlboro & friends.
we also welcome your dog in our house (€ 9 per day), but would like to ask you to bring your own basket, blanket and dog food. Dogs can not access the Rainbow World and the restaurants for hygiene reasons.
you can cancel your stay only upon written notice. If you cancel up to 3 days before the booked date, no cancellation charges will be applyed. From 3 days before booked date, advanced departure or delayed arrival, we charge 80 % of the booked stay per person. If you hold travel cancellation insurance there are no cancellation fees.
For short-notice cancellations of booked treatments in the Rainbow World or in the case of non-appearance, we charge the full amount.
TRAVEL CANCELLATION INSURANCE:
with only € 3.00 per person and booked day, all cancellation fees are covered in the case of an accident, sickness or death of the insured person, his children, brothers or sisters, parents and grand parents.
METHODS OF PAYMENT:
Cash, EC-card, Bankcard, Visa and MasterCard.